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How competence is defined, assessed, authorized and re-verified for the work described on this site.
Disciplines Covered
Coordination spans dimensional metrology disciplines: coordinate measuring machine calibration and repair, CMM part programming, and gage calibration for blocks, rings, plugs and surface plates. Each discipline is matched to a laboratory holding relevant accredited scope under ISO/IEC 17025:2017.
Competence Framework
Competence for each discipline is defined against the method and equipment involved, then assessed through documented review of training records, proficiency testing or comparison results, and supervised result review before independent release is authorized. Re-verification follows the performing laboratory's own documented schedule, consistent with its accredited scope. Each laboratory's internal competence records are relied upon in place of a separate parallel assessment.
In practice our framework runs in four steps, and it runs the same way for every discipline listed above.
How Competence Is Established
Defined
Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.
Assessed
Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.
Authorised
Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.
Re-verified
Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.
Authorization and Review
Results are released only after review against the original request, the method used, and the reference standards applied. Authorization to release a certificate is assigned by role within the performing laboratory's quality system, not by name. A second qualified person reviews any out-of-tolerance or repair finding before it is reported to the customer.
Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.
Capacity and Continuity
Scheduling capacity is confirmed at the time a request is reviewed, based on instrument type, laboratory availability and field service routing. Field visits are grouped by region to keep response times practical. Where capacity runs short, work is escalated to another laboratory holding equivalent accredited scope to keep the submitted interval intact.
We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.
Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.
Related Reading
Equipment, traceability and the management system these authorizations sit inside are described on the quality system page. Open technical roles are listed on the careers page.
Auditing a supplier?
Competence records, method statements and scope detail are supplied on request with any quotation.